What Questions NOT To Ask!!!
Don't waste your time with these questions...
There are a couple of questions that customers have asked that do not provide them with sufficient or misleading information. First, is "Are you bonded?". It is "How much are you insured for?" is the question to be asked. Second, "What is your hourly rate?" can be misleading for one service may hire much slower workers, having a lower rate, though costing more due to the time they take.
Question 1:
“Are You Bonded?”
Being bonded is not bad. It is an assurance that if anything comes up missing due to theft it will be covered up to a certain amount. Though it is not nearly enough for it only covers theft and usually does not cover more expensive items. What you want to ask is if they are insured. Insurance not only covers theft but also breakage, injury, or most anything that can go wrong. Instead of just being covered for a couple or few thousand with a bond, insurance usually covers $100,000 and up. Since it is much more expensive than being bonded, individual house cleaners do not usually have it. Indeed, some professional house cleaning services do not have it or do not have enough of it. Currently the coverage we offer our customers is one million dollars.
Question 2:
“What is Your Hourly Rate?”
Is $30 per hour a better value than $40 an hour rate? Depends on the quality of the worker. A $40 per hour professional house cleaner that can efficiently clean your home in 2 hours, making it sparkle, is a better value than a less skilled cleaner that charges $30 an hour yet takes twice as long. I think it is safe to say that most would prefer an outstanding job at $80 rather than at $120. Though do not mistake a higher rate as predictions of higher quality! For picking the right house cleaner, ask these questions...