Maid Service Dallas, TX
What Mediocre Maid Services Don't Want You to Know!!!
A maid service owner's inside secrets on finding the BEST
With all the cookie-cutter maid services in Dallas, how do you know which one to pick? Here I will tell how you can easily ferret out the junk from the gems with just a few questions. After years of growing a top-notch maid service in Dallas I know what you should ask to find the best. I hope this will be useful to customers trying to find the best maid service in dallas, sparing them from wasted time and money. Also, I hope this help owners who wish to improve their business model. The three questions to ask a maid service dallas are 1) “Do you send the same team to clean out house?”, 2) “What is your annual employee turnover rate”, and 3) “Why are your people the Best?”
Question 1:
“Do You Send the Same Team to Clean Our House?”
First, does the maid service in Dallas send the same team? This is very important for four reasons: 1) consistent quality, 2) a sense of ownership by the cleaning professional, 3) less breakage, 4) and the peace of mind of knowing who is cleaning your home.
Having the same team clean allows that team to learn how to clean your house more efficiently. They become acquainted with what each family wants, allowing them to tailor the cleaning according to customer's needs. As time goes on, cleaning is consistent or even becomes better as they learn the layout of the house finding a routine that best gets the job done.
The professional house cleaner gains a sense of ownership of your house. Your house is now their house, their responsibility. Indeed, once they have a house, they prefer none of their peers to service “their” house for they do not know what the quality will be. They want you to be happy, for if you are happy, they know you will pass on praise to their supervisor when they call. They want a sense of accomplishment. And those maid service Dallas that know how to find individuals that feel good from a job well done are the professionals you want.
As they learn how to clean your house and have a sense of ownership/responsibility, there is less breakage of valuables. Much, much less. With different teams cleaning your house, they fumble through, having more of a chance of breakage. Of course the maid service in Dallas should be insured for at least $100,000 to cover any breakages/mistakes, though breakage is something we all want to avoid. Some sentimental items you cannot replace. You cannot place a price tag on an old family heirloom or even a wedding ring. So ensure they send the same people. Anyway, it is good to know who is cleaning your home.
It is always a good idea to meet the ladies that will be cleaning your house the first time, to see them work (If they talk on the phone as they work, smell of smoke or just smell, are slow, or any other thing that makes you feel uneasy, fire that service!). Theft should NOT be a concern when hiring a service, though it does happen. We have never had a customer lose something due to theft, though we know it occurs at other services and especially with individuals (We have heard horror stories of individuals, one of which where they cleaned out - and I am not referring to dirt - a house then flew out of the country for an early retirement). If you know who is cleaning your home, there is probably less chance of sticky fingers. With a service, they would have done a thorough background check. And if something does happen, you know it is covered.
Question 2:
“What is Your Employee Turnover Rate?”
This is a question that you would not think of asking, but is very important for two reasons: 1) make sure the lady cleaning your house today will be the one there next year, and 2) maid service dallas with a high turnover rate have a broken system. First, as outlined in question one, you now know why it is important to have the same person to clean your home. Having a high turnover rate also is a symptom of a defective business system, or lack thereof. The company is unable to retain their people. Or maybe they are playing the numbers game trying to find a star while playing Russian roulette with their customer's home. From what I have read, the average cleaning industry employee turnover rate is around 300%. This is NOT good nor should it be the average. It is an indication of the number of ineffectual house cleaning services there actually are. The rate you should be looking for should be closer to 0%. A good follow up question is “How Do You Find and Train Your Employees?” They should try to find the best at the beginning. With proper hiring procedures they should pick maybe 1 out of 100 job applicant inquiries. My service is even more selective than this. Finding the BEST people has made all the difference! Criminal background checks, driving records (we require driver license), reference checks, along with a thorough interviewing process should be used. As for training, my service strongly prefers those with years of experience. We need the best from the start. Extended training, high employee turnover rates, lack of quality job, breakage, low moral, along with countless other problems caused by the inability to find and retain the best talent are very expensive. As a result their customer's are charge more for less service. With a low turnover rate you can be confident their people are staying because they are treated with respect, are good at what they do, and generally the maid service Dallas is running the business effectively and efficiently, providing you with the highest value, the biggest bang for your buck.
Question 3:
“Why Are Your Professional House Cleaners the Best?”
There should be no hesitation on their part when you ask this question. The maid service representative should be able to rattle off why their people are the best, what awards and recognition they have earned, good stories on how their people responded to problems, etc. How selective are they? Any cases of theft? Do they send the same people? Another way to tell the integrity of the professional house cleaners is to know the integrity of the manager or owners. Everything filters down from those that manage the professional house cleaners. This is why it is important to know the company is doing all that is legal and good. Do they use contract workers (which is illegal and huge red flag for checking the integrity of those that will be in your house) or actual employees that pay taxes, that the company are more responsible for.
With these three questions: “Do you send the same team to clean out house?”, “What is your annual employee turnover rate”, and “Why are your people the Best?”, you should be able to find a gem among the many coals out there. With barriers of entry low where almost anyone can start a maid service Dallas, it is important know how to find the best house cleaner. Your home is where your personal possessions are, where your family sleeps. Protect it. Don't let just anyone in.
